Perfecting the online experience
We create product discovery curated for the luxury customer. To achieve this, we use artificial intelligence to craft an online experience that replicates and improves upon the intuitive exploration and delightful discovery of in-person shopping.
Join us to innovate, iterate, and solve.
Elevating customer experience to a level where every customer receives a luxury discovery experience.
Your customer’s journey today, whether starting in-store or online, includes multiple digital touchpoints. Our technology will always represent your brand with the highest quality solutions and data that is linked together. The way we do this is to weave your product details throughout your ecommerce functions from on-site to marketing and merchandising, and match them with your customers’ profiles. We help you craft that vision of each customer to curate a discovery experience personalized to them.
We started with striving for perfection and a precision that we weren’t finding in ecommerce experiences. When we asked “why?” we realized that websites didn’t really know what they were selling like a knowledgeable in-store representative does. With luxury, in-store associates connect the details of brand, products and styling knowledge to the desires and needs of their customers. Velou was created to give customers a luxury discovery experience.
Our values are quality, customer centricity, innovation, and connection.
Our team is made up of experts in beauty, fashion, fine jewelry, home goods, leather goods, luxury and watches.
San Francisco, CA 94105